Introduction to Human Factors

and Non-Technical Skills

Understand Human Behaviour. Strengthen Non-Technical Skills. Improve Safety.

 The next session will be scheduled soon, contact Clinton to get on the notification list today!

INSTRUCTOR:  Clinton Marquardt,Sleep & Fatigue Specialist

COURSE HIGHLIGHTS:  This introductory human factors training provides participants with an understanding of how human, management, and organizational factors influence human behaviour, workplace safety, and operational performance. Participants explore the evolution of human factors from traditional approaches focused on human error, ergonomics, and physical limitations to contemporary approaches that recognize the complex interactions between people, their working environments, management practices, and organizational systems.

The training emphasizes that human actions are influenced by identifiable conditions and that understanding and managing these influences is essential to optimizing human performance, improving safety, and enhancing organizational effectiveness. Participants learn how organizational culture, management decisions and practices, workplace conditions, and individual capabilities and limitations can positively or negatively influence human performance.

Through practical examples, demonstrations, interactive discussions, and exercises participants develop an appreciation of how these influences affect human behaviour, and how non-technical skills can improve safety and performance.

A key component of the training is the practical application of human factors analysis tools to understand the systems influencing human actions, develop effective mitigation strategies and apply non-technical skills to optimize human performance and organizational efficiency.

Interactive and Engaging Training with Practical Demonstrations and Tools

Key Topics Covered Include:

  • What the field of Human Factors is and is not
  • Traditional vs. Contemporary Human Factors
  • Who does Human Factors work?
  • The Organizational, Management and Individual Levels of Human Factor Influence
  • Identifying Individual Level Human Factor Influences
  • Human Factor Influence Mapping to Understand Human Systems
  • Developing Effective Human Performance Optimization Strategies and Applying Non-Technical Skills (NTS)
  • Particular attention is given to environmental design, behavioural reinforcement, sleep-related fatigue, distraction, authority gradients, cognitive workload, risk level perception, mental models and confirmation bias, motivation, medical and psychological conditions, stress, and physical fitness
  • Discussions of the Dirty Dozen and human factor influences on compliance compliment the learning

This course will equip you to identify potential human factor influences on your actions and be ready to use strategies and non-technical skills to optimize your performance.

Unlock the Power of Human Factors to Create Safer, Smarter, and More Efficient Operations.

This Course Satisfies Regulations for Human Factors Training World-wide!

Course topic mappings for all regulations can be provided to successful participants.

Want to know if your regulations are covered by this training?

Ask Clinton today!

Special Early-Bird Rate!

TBD

Register before the deadline and SAVE!

REGISTER TODAY!

 COURSE DETAILS

DATE: 

LOCATION: 

TIME: 08:30 – 12:00

TUITION:    

  • EARLY-BIRD REGISTRATION: $350.00 CAD plus HST (closed)
  • REGULAR REGISTRATION: $475.00 CAD plus HST (closed)
  • GROUP RATE: Discounts are available, please ask Clinton

ACCOMMODATIONS: TBD

PARKING: TBD

MEALS & REFRESHMENTS: TBD

CERTIFICATION: All participants who attend the full course will be awarded certificates of completion. A course topic mapping onto your rules or regulations can be provided upon request.

REFUND POLICY:

  1. We reserve the right to reschedule the program if the number of registrants is insufficient. Should this occur, we will notify all registrants and refund the registration fee in full.
  2. Any costs incurred by registrants, such as hotel cancellation fees or airline penalties, are the responsibility of the registrants.
  3. Registrations are transferable.
  4. Cancellations 10 days prior to the date of the course will incur a $100 administration fee.
  5. No-shows will be responsible for the full course fee.

Limited number of seats, reserve yours today!

REGISTER NOW!

  • It was very helpful for me to better understand how human factor approaches can be integrated in the entire organization.

 Ryan Brading – Director or Airport Operations at Thunder Bay International Airports Authority Inc. 

Beyond Rules and Procedures:

Discover What Really Drives Safe Performance and Compliance.

This session will be provided in a small class format to enhance your personal learning experience.  But it also means we only have room for a limited number of people.  

Register today to make sure you get a spot on this special training opportunity!

  • Clint is a great instructor. He keeps things fresh and is always engaging. I recommend this training.

  William Vander Ploeg – Airport Operations Specialist  

 

  • All of Clinton’s training comes with a One-Year Warranty, a $1000.00 Bonus!

If you need support of any kind related to the training, he will provide it absolutely FREE!

Questions – Clarifications – Pointers?

Clinton will happily help you out.

COURSE TOPICS:

  • …..
  • ….

AFTER THE COURSE YOU WILL BE ABLE TO:

  • Show your colleagues how human factors influence behaviour
  • Understand how organizational, management and individual level human factors can influence human actions
  • Identify the human factors that may be influencing your actions
  • Map out human factor influences to gain insight into human systems
  • Apply strategies and non-technical skills to optimize performance
  • Very informative. Developed a better understanding of the role of human factors in performance.

 Graham Ingham – President and CEO of Thunder Bay International Airports Authority Inc. 

WHO SHOULD ATTEND:

This training is ideal for anyone whose decisions, actions, or responsibilities influence workplace safety, compliance, efficiency, and operational performance.

Whether working in the field or supporting operations through management and organizational decisions, participants will gain a greater understanding of how human factors influence their own performance and that of others.  No previous human factors knowledge is required, making this training suitable for employees at all organizational levels who want to strengthen their awareness, improve non-technical skills, and contribute to safer, more effective operations.

This training is particularly valuable for:

  • Frontline Employees, especially those in safety critical roles
  • Supervisors, Managers, and Operational Leaders interested in optimizing workforce performance
  • Risk Assessment Specialists
  • Incident investigators
  • Corrective Action Developers
  • Patient and Healthcare Safety Professionals
  • Safety and Compliance Specialists

Need a human factors, sleep or fatigue course at your office?  It’s easier than you think. Clinton’s courses can be delivered as an “in-service” at your location anywhere in the world to groups of eight or more. Contact him directly.

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