ACCIDENT-INCIDENT SAFETY INVESTIGATOR TRAINING PROGRAM
The Globally-Endorsed Human Factors & Just Culture Approach to Safety Investigations
Investigate accidents and incidents from a Safety Management Systems (SMS) perspective
The next session is June 17-19, 2025
Thunder Bay, Ontario
INSTRUCTOR: Clinton Marquardt, Accident Investigator | Human Factors and Sleep & Fatigue Specialist
Clinton is the recipient of the Transportation Safety Board of Canada's prestigious Excellence in Investigations Award.
COURSE HIGHLIGHTS:
Master the Gold Standard in Human Factors and Just Culture Based Accident & Incident Investigation
The Accident-Incident Safety Investigator Training Program equips participants with a powerful, step-by-step methodology to investigate accidents and incidents through a Safety Management Systems (SMS) lens. Built on human factors and just culture principles, this approach—now called the Critical Incident Investigation Process (CIIP)—is modeled after internationally recognized investigative techniques used by the world’s top safety boards. Field-tested and globally endorsed, CIIP is the gold standard in safety investigations, providing a clear, efficient, and practical approach to uncovering the root causes of accidents and incidents.
What You’ll Learn & Experience
This hands-on training goes beyond theory—you’ll be actively guided through the CIIP process, from the moment an accident or incident is reported to determining what happened, why it happened, and how to prevent it from happening again. With a human factors and just culture focus, the training provides specialized interpersonal, paper and pen, digital and AI tools to break through roadblocks that often stall investigations, ensuring you reach strong, accurate conclusions about the risk and causal factors within organizational systems.
Through an interactive case study, real-world safety vignettes, and hands-on exercises, you’ll develop the skills and confidence to conduct thorough, SMS-aligned investigations that lead to meaningful safety improvements.
Course Formats
In-Person: 3 full days of immersive training
Live-Virtual: 5 half-day sessions for flexible learning
Condensed 2-Day Intensive: Designed for organizations with a robust SMS that need a streamlined yet effective investigation approach
Enhance your investigative expertise and drive safety excellence with the CIIP!
Are Your Safety Investigations Solving the Real Problem?
Most safety investigations fail to address the true root causes of accidents—leaving risks unchecked and setting the stage for future incidents.
With the Critical Incident Investigation Process (CIIP), you won’t just identify what happened—you’ll uncover why it happened and, most importantly, how to fix it!
By applying CIIP, you will:
Improve safety performance and prevent future incidents
Reduce human error, control operational risks
Strengthen compliance and build trust with regulators
Minimize financial losses—because just one major accident could devastate a company
Prevention Pays Off!
The Accident-Incident Safety Investigator Training Program gives you the tools to stop accidents before they happen. And if you prevent even one serious incident, this training will have more than paid for itself.
Now is the time to modernize your investigative skills with a proven, human factors-based and just culture approach—because real safety starts with getting to the truth.
Participants in the Accident-Incident Safety Investigator Training Program receive distinct benefits that are not provided by other training programs.
These benefits include:
- Less down time, this program is delivered in as little as 2 days
- Significant savings, our program is the most affordable
- Better investigation results in less time, our investigation process is efficacy-based and customizable to meet your needs
- Easier interactions with government safety boards, our investigation process is based on internationally accepted models
- A Focus on identifying the Human Factors that contribute to accidents and incidents
- Learning how to develop recommendations, corrective actions and improvements that support a just culture
Multimodal Training with Examples, Vignettes, Case Studies and Lessons Learned from an Interesting Array of Industries!
This is the only Canadian program of its kind to be taught by a former Transportation Safety Board (TSB) Human Factors Investigator and recipient of the TSB's Excellence in Investigations Award.
COURSE DETAILS
DATE: June 17-19, 2025
LOCATION: Thunder Bay International Airport, 3rd Floor Boardroom, 100 Princess St., Thunder Bay, Ontario, P7E 6S2
TIME: 08:30 - 16:30
TUITION:
- EARLY-BIRD REGISTRATION: $1300.00 CAD plus HST (Extended to April 11, 2025!)
- REGULAR REGISTRATION: $1600.00 CAD plus HST
- GROUP RATE: Discounts are available, please ask Clinton
ACCOMMODATIONS: Most of the Thunder Bay hotels are within close proximity to the training location at the Thunder Bay airport. Here are 3 suggestions to help with your search:
Home2 Suites by Hilton - 740 Arthur St W, Thunder Bay ON, P7E 5R9
Valhalla Hotel & Conference Centre - 1 Valhalla Inn Rd, Thunder Bay ON, P7E 6J1
Hampton Inn 7 Suites - 760 Arthur St W, Thunder Bay ON, P7E 5R9
PARKING: FREE onsite parking
MEALS & REFRESHMENTS: Lunch and refreshments are included in the tuition. Please advise Clinton of any food allergies 14 days prior to the course.
CERTIFICATION: All participants who attend the full course will be awarded certificates of completion. A course topic mapping onto your rules or regulations can be provided upon request.
REFUND POLICY:- We reserve the right to reschedule the program if the number of registrants is insufficient. Should this occur, we will notify all registrants and refund the registration fee in full.
- Any costs incurred by registrants, such as hotel cancellation fees or airline penalties, are the responsibility of the registrants.
- Registrations are transferable.
- Cancellations 10 days prior to the date of the course will incur a $100 administration fee.
- No-show participants will be responsible for the full course fee.
Thank you to Thunder Bay International Airports Authority Inc. for hosting this training!
Tom Meldrum - Director Investigations and Learning, BP
Investigations that explain what happened and why it happened
This session will be provided in a small class format to enhance your personal learning experience. But it also means we only have room for a limited number of people.
Register today to make sure you get a spot on this special training opportunity!
Mrugesh Jani - Training Manager, PNR RailWorks Inc.
If you need support of any kind related to the training, he will provide it absolutely FREE!
Questions - Clarifications - Pointers?
Clinton will happily help you out.
COURSE TOPICS:
Day 1
- Safety investigation interviewing, the right way
- Assessing an incident to determine if an investigation is required
- Assembling an investigation team
- Managing and communicating with stakeholders and authorities
- Finding out what happened, not why it happened, by collecting the facts
- Photography and video for safety investigations, the right way
- Building an action sequence using paper and pen and digital tools
Day 2
- Collecting additional data
- Identifying safety significant actions
- Figuring out why it happened by analyzing the data
- Why-because analyses and a discussion of some alternatives such as PEMEP, root cause, Ishikawa/fish bone/cause & effect, HFACS and substandard acts/conditions analyses
- Developing and testing preliminary explanations
- Identifying risk factors
Day 3
- Using Artificial Intelligence (AI) to augment your investigations
- Identifying causal factors, including human factors
- Performing a risk assessment
- Developing a corrective actions plan with recommendations
- Documenting the investigation
AFTER THE COURSE YOU WILL BE ABLE TO:
- Effectively and efficiently conduct accident and incident investigations
- Understand the step-wise process of investigating an accident or incident from initial notification to reporting
- Confidently interact with stakeholders and authorities
- Identify and preserve perishable data
- Use the CIIP to understand “what” happened and “why” it happened
- Use a human error identification tool to keep the investigation process moving forward
- Identify risk and causal factors using why-because analyses
- Identify contributory human factors
- Articulate evidence-based explanations for accidents and incidents
- Perform risk assessments to determine the need for safety action
- Propose corrective action plans
- Make strong and accurate conclusions that flow logically from action sequences to analyses and clearly identify the risk and causal factors involved in accidents and incidents
Adam H. - Senior Accident Investigator, Metrolinx
WHO SHOULD ATTEND:
This course is ideal for the new and seasoned safety investigator who is tasked with investigating numerous smaller incidents, or a couple of larger ones every year, in addition to the other duties of their job.
- Corporate and Commercial Accident and Incident Safety Investigators
- Safety Learning Teams
- Safety Inspectors
- Accident Reconstructionists
- Safety Officers and Safety Managers
- Occupational Health and Safety Professionals
- Municipal, Provincial and Federal Government Transportation Officials
- Safety Monitoring and Regulating Agencies and Organizations
- Safety and Improvement Personnel from all transportation modes including aviation, marine, rail, pipeline, school bus, motor coach and trucking
- Manufacturing and Heavy Industry Safety Professionals
- Workplace Safety Boards
- Patient Safety and Healthcare Safety Professionals
- Oil and Gas Safety Professionals
- Labour Union Representatives
- Transportation Safety Professionals
- Safety and Compliance Specialists
Need a safety investigation course at your office? It's easier than you think. Clinton's courses can be delivered as an “in-service” at your location anywhere in the world to groups of eight or more.
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